"I've called several of my normal spas and they said they wont be making us or the masseuse wear masks durring massages, and are opening june 1 or sooner. this is scary please make it clear the provider and customer must wear masks or there will be outbreaks from this. I want a safe massage if the customer before me doesn't wear a mask it will potentially spread virus if they are an asymptomatic carrier I would love a massage but safety is more important. Why is massage even in phase 2? its impossible to socially distance. they should be required to wear masks both my masseuse and myself!!" - Anonymous
The aforementioned complaint was filed in Seattle, Washington on Sunday May 17, 2020 with DOL bpdcustomersupport@dol.wa.gov against elements, massage envy, spavia, hand and stone saying, Essential business not following social distancing requirements. No email address was given and no phone number was given.