"I waited outside in a line 6ft. apart & with my mask on, waiting for facility to open. I was able to enter with no restrictions as to how many of us were to enter. I found myself in this very small facility, NOT 6 ft. apart from the next person.There were NO 6'markings on the floor. We had to sign in & wait to be called to give our information to the clerk. There was NO hand sanitizer after I signed in with the pen. There was NO Plexiglass barrier at this sign-in desk. There were NO signs regarding coronavirus safe practices that I could see. There were NO provisions for seniors posted that I could find & seniors are the most vulnerable. I mentioned to several staff personnel that this was not a safe environment and that I felt safer in the grocery store. I was told that there was nothing they could do and was given a card with another facility that I could make a complaint to. I had to wait to be called to give my personal information and had a choice of sitting down in this cramped area or go outside and wait 15-20 mins. I did not want to lose my place to be called, so I chose to wait inside with everyone else there. It was uncomfortable sitting so close to people. When I got home I called Grandridge PSC (509.736.0100) & talked with Sherri. She said she would talk with the staff re: my complaint. We also discussed the possibility of using "beepers" so people can wait outside in safety and not lose their place in line. My concern is that there are no signs alerting a person to being Covid19-safe, and there are no provisions for safe distancing & safe practices once inside. I felt very much violated in this unsafe environment. I had to be there for my lab work and it was a terrible experience for me as a senior. It was not safe for any of us, although everyone had a mask on, including the workers. I would say that was the only form of Covid19 safety practices at this place." - Judith Cleary
The aforementioned complaint was filed by Judith Cleary in Kennewick, WA 99336, Washington on Friday May 8, 2020 with No Action against Tri Cities Laboratory saying, Essential business not following social distancing requirements. Email address given was jcleary@gorge.net and phone number given was 509.378.2895.