"I would like to report this nursing home facility for not following the guidelines by the spokane health department or the CDC. This facility has not properly quarantined residents, healthy residents in electric wheel chairs are allowed to go in and out of the facility to smoke cigerettes, to get to there outside destination they must go through the quarantined area. They are putting residents at risk by not providing a safe path for them to go outside. The 2nd floor RCM has been seen going to patients rooms on the 1st floor where there are many positive cases to be found, without proper gowns and mask. She then goes to the 2nd floor without proper sanitization of her hands and clothing. I fear she is helping with the spread of this virus. Staff is not kept up to date on PPE or guidelines, this is the responsibility of the infection control Hardish Kendrich. The director of nursing is nowhere to be seen ever. It is her responsibility to oversee the nursing staff as a whole. She puts this responsibility on nurses and Francis Bean who is not qualified for this responsibility. I fear for the remaining residents and staff of this home being infected further. Proper cleaning by professionals not the healthcare workers is required in order to stop the spread of infection in this facility. This facility also has a staffing agency who goes to other facilities helping to spread this among the rest of the community. Please this facility has endangered many lives by not following proper procedure. They do know how to comply as I have witness them do it when an outside source such as the health department or state, come into the facility to inspect. Thank you for your time and I do hope you respond to this facility and get them to comply, perhaps and outside source should take over the responsibilities of the administration to stop this outbreak." - April york
The aforementioned complaint was filed by April york in Spokane washington, Washington on Tuesday May 5, 2020 with Other Agency against Spokane veterans home saying, Essential business not following social distancing requirements. Email address given was aprilbaum7.ab@gmail.com and phone number given was 2087040525.